Shipping policy

Shipping Policy for [AmorOnzz]

Thank you for shopping with us. Every crochet item in our store is carefully handmade with attention to detail, quality, and comfort. Because our products are handcrafted, please allow sufficient time for production and delivery.

🧶 Processing Time

All of our crochet cardigans, crochet bags, and handmade accessories are made to order.

⏳ Processing time:
Please allow 5–10 business days for your item to be handmade and prepared before shipping.

During high-demand seasons or holidays, processing times may be slightly longer due to the handmade nature of our products.

🚚 Shipping Time

After your order has been completed and dispatched:

🌍 Estimated delivery time:
8–10 business days

Delivery times may vary slightly depending on your location, customs processing, weather conditions, or courier delays.

📦 Total Estimated Delivery Time

🕒 Estimated total delivery time:
Approximately 2–3 weeks from the order date.

This includes:

  • Handmade production time
  • Packaging and quality inspection
  • Courier shipping and delivery

🌎 International Shipping

We currently ship to multiple countries worldwide.

✔ Secure packaging
✔ Tracking information provided
✔ Reliable courier partners used for safe delivery

Customers are responsible for any customs duties or import taxes charged by their country.

🔄 Order Changes & Cancellations

Because production begins shortly after an order is placed:

  • Order changes or cancellations must be requested within 12 hours
  • Once production starts, cancellations may not be possible

📬 Tracking Orders

Once your order has shipped, you will receive a tracking number via email so you can monitor your package in real time.

❗ Delays

While we do our best to ensure timely delivery, delays caused by customs, courier services, holidays, or severe weather are outside our control.

We appreciate your patience and understanding for handmade products.

💌 Contact Us

If you have any questions about your order or shipping, please contact us anytime through our store contact page or support email.